PC Management

Small business needs

Today’s Desktops are more powerful and complex than ever.  End user adoption and expectations are escalating like never before.  Combine all of this with an increasingly mobile work force and you’ve got a challenge.  The challenge is to “proactively” support the organizations end users in the most efficient manner possible.  Simply put, if your employee’s aren’t working your business is not making money.  It’s because of this that you Demand the highest level of service regardless of location or time of day!

Network Logic offers PC Management in three plans that range from remote only Support to full Support, including on-site and afterhours access.

PC Management Prices monthly per computer	Basic	Professional	Premium
24/7 Contact
Unlimited Phone Contact
Unlimited Remote Control Contact
Microsoft Application Contact
Emergency After Hours Contact (6pm-8pm M-F,Sat/S)
Handheld Support
Maintenance
Online Asset Management
Online Case Management
Online License Management
Automated Desktop Optimization
Automated Spyware & Adware Removal
VPN Client Management
Security
Anti-virus License
Anti-Virus Software Management
Software Patch Management

Maintain Control

Network Logic has the ability to access the complete global desktop environment of its customers through a single “portal” powered by the "Reach Network". Network Logic has complete visibility into hardware and software assets, allowing for unmatched levels of desktop management and service to end users on a consistent basis. The Reach Network allows greater access to your computer inventory and provides more control for easier purchasing, upgrading, maintenance, and budgeting. This tool enables us to ensure all your desktops have the most recent critical software patches, proper software licenses, are secured with updated Microsoft Security Patches, and updated anti-virus software. We bring new meaning to the word "Proactive"!