“Simplicity in IT” – It’s what we believe at Network Logic. Solutions that are creative, manageable, and fit even the tightest IT budgets. Essential Care is designed for the organization that needs to ensure that professionals are in the background monitoring and maintaining their mission-critical infrastructure in a model where escalation services and projects are paid for on an as-needed basis. Under standard reactive “Break/Fix” agreements, something has to break before your provider can fix it. That means unnecessary and costly downtime for your users! With an Essential Care agreement, you get the benefits of Network Logic’s enterprise technology platform of tools and automated proactive NOC services. Your environment is documented, monitored, patched, and protected proactively by seasoned industry professionals. When there’s an issue or a new project, our engineers are available and ready to support you with guaranteed response times. It’s the best of both worlds, the tools, and services you need with the flexibility your budget demands.

Our team communicates and functions as an extension of your organization. EssentialCare clients are still assigned dedicated Account Managers and Technical Account Managers (TAM). Your Account Manager is responsible for ensuring that your IT business objectives are being achieved. Your Technical Account Manager is responsible for all aspects of technology within your organization, as well as communicating your needs and goals to the rest of our technical staff. We're there when you need us!