Nbox - Tools for IT Departments
Nbox Tools are designed for the organization that has an in-house IT Department. We’ve been bringing enterprise IT solutions for nearly 20 years! We’ve been managing IT professionals, processes, and systems the entire time. NBox Tools gives you all the tools your IT Department will ever need to provide an enterprise support experience. Simplicity and scalability is realized through easy monthly billing. We rely on our proven, field tested technology stack to proactively support thousands of users, thousands of desktops and hundreds of servers. Our technology stack is ever evolving and built with industry leading tools and software that’s been designed to work together.
Take Advantage of Managed IT in a box
Take advantage of our experience and realize the full potential of your IT personnel. When you’re using our tools, you can take advantage of our teams installation and configuration experience. That means we’ll help you set it all up! We also provide consulting services to help you improve your IT processes and best practices. We’re here for you when you need us as well. You can easily escalate problem tickets to our team for resolution, and special projects. We’ll help you flex and scale your IT organization while achieving business objectives.
Enterprise IT Tools designed for IT Departments
Ticket System – StreamlineIT is ideally suited for internal IT departments, and it provides your organization with the same ticketing, dispatching and time entry functionality that Network Logic uses. With StreamlineIT, you can seamlessly link your IT service desks to ours, and we essentially become an extension of your internal support teams.
RMM (Remote Management & Monitoring System)
Proactive management systems that allow you to script and manage your desktops and servers. Manage patching of Microsoft and third-party applications. Deploy software and manage installed software. Advanced health reporting and asset management. Integrates with Network Logic’s NOC management services.
Network Logic’s world-class Network Operations Center (NOC) provides unmatched technical support and expertise, 24x7x365. By absorbing up to 90% of routine tickets, our NOC takes the pressure off of your business, freeing you from costly labor and technology infrastructure investments – and allowing your most skilled employees to focus on revenue-producing projects.
Our certified, U.S.-based Help Desk technicians are here to provide superior customer service and support to your users – freeing you to focus on growing your business. Our first contact resolution is 77% (the industry average is 64%), and seamless integration with our NOC ensures even the most complex issues can be solved.
Cloud Threat Protection
OpenDNS not only blocks malware, botnets and phishing over any port, protocol or app, but also detects and contains advanced attacks before they can cause damage.
- View new network security activity in real time with globally aggregated reports. And retain all DNS logs for as long as required with our Amazon S3 integration.
- Pinpoint devices infected or users targeted by advanced attacks to reduce the time to remediation.
- Comply with internal acceptable use policies or regulatory requirements with up to 60 content categories. And gain visibility into how up to 1800 cloud services are being used.
Network Logic has developed industry leading Disaster Recovery Solutions that will give you the peace of mind you need that all of your systems and your information is safe and secure. We can customize a solution for you that includes local backup solutions, instant virtualization, business continuity solutions as well as cloud based offsite backup solutions.
Mobile Device Management
Every organization needs to see and control the mobile devices entering their enterprise, whether they are provided by the company or part of a Bring Your Own Device (BYOD) program. MaaS360 mobile device management (MDM) is the fastest, most comprehensive way to make that happen.
IT Assessment Software
Whether you choose the Network Assessment Module, Security Assessment Module, Exchange Assessment Module or SQL Server Assessment Module, you’ll find our IT Assessment modules to be indispensable tools that will help your IT team to streamline workflow, and improve overall service delivery. The more modules you buy, the more ways you’ll find to improve your business and the more money you will save. Bold promises, yes.
Network Logic’s managed AV platform is based on Webroot SecureAnywhere® Business Endpoint Protection. Webroot integrates seamlessly with our RMM tools and is easily managed by our NOC teams.
Malwarebytes Pro is our choice for malware protection. Today’s cyber criminals build malware designed to slip past antivirus programs undetected. And viruses only account for roughly two percent of the malware threats you’ll face. Malwarebytes Pro crushes the new, and more prevalent, threats, while keeping your online experience fast and hassle free.
Keep your inbox clean with our enterprise SPAM protection. It blocks 99 percent of spam and viruses, keeping your inbox clean and your network safe. Easy, effective and affordable email security from Network Logic.
Umbrella lets you manage the Internet experience on and off your network with acceptable use or compliance policies, putting you in control. Manage flexible, location-aware policies with Umbrella’s 60 content categories and an unlimited number of custom block or allow lists. Laptops can be assigned policies with different Internet access restrictions and logging settings based on whether they’re on or off your network. Umbrella informs end-users of the policy with branded, customizable block pages, and offers a feature that enables approved, delegated users to bypass these pages.
RollBack Imaging is an instant time machine for your PC. A Comprehensive Windows System Restore solution that empowers users and IT administrators to easily restore their PC’s to any previous state within seconds! RollBack Imaging offers a fresh approach to managing PC’s. Any unforeseen incidents such as user errors, viruses or even botched software installations can be easily and absolutely reversed in a fast and efficient way.
LogMeIn Pro gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile devices. Premium features like file transfer, file sharing and remote printing help you stay connected and productive wherever you go.