Predictable Flat Fee IT Support for Business

TOTALCARE

by Network Logic

IT Support Houston

Predictable All-In (Flat Rate)
An affordable all you can use approach to Support and Hardware that you can predict! One low monthly price that you can budget, no more surprises!

IT Support Dallas

Peace of Mind
Your systems are monitored and managed 24 hours a day, 7 days a week, 365 days a year!

IT Support Dallas

Onsite Support
Fast, reliable and unlimited on-site support. We will be there until the issue is resolved at no extra cost to you.

IT Support Houston

Guarantee
We are confident in our ability to serve our clients. We back it up with a 90-day Guarantee. If we haven’t met your expectations in the first 90 days, you walk away.

We're Better For You

Our team communicates and functions as an extension of your organization. Total Care clients have the advantage of being assigned dedicated Account Managers and Technical Account Managers (TAM). Your Account Manager is responsible for ensuring that your IT business objectives are being achieved. Your Technical Account Manager is responsible for all aspects of technology within your organization, as well as communicating your needs and objectives to the rest of our technical staff.
Cloud Services Houston

Same Page Business Reviews

Regular communication between your key personnel and our account management team is crucial to achieving your IT objectives. Network Logic will regularly perform Business Reviews with your team to ensure we are on the same page. Our goal is to ensure that your IT resources are synced with your business objectives. We manage and review IT budgets, vulnerability threats, SLA performance, Help Desk performance, and upcoming business initiatives.
Managed Services Dallas

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Predictable Flat Fee IT Support for Business

Cybersecurity Services Dallas

Nbox Tools

Includes our complete technology stack of cloud and premise-based software management tools. RMM, Ticketing System, Managed Antivirus, Malware Prevention, Cloud-Delivered Umbrella Security, Remote Access, SPAM Filtering, Content Filtering, and Continuous Imaging: It’s All Included.

Server Management

Proactive management of your server environment. Network Logic supports your servers, whether they are in the cloud or on your premises. We support a wide range of technologies, including Microsoft Servers, Microsoft Exchange, Microsoft SQL, VMware, and Hyper-V.

Network Management

Managing the network infrastructure can be complicated, to say the least. We provide proactive support for your entire network, including WAN optimization, LAN, Firewall, Load Balancing, Content Filtering, and Wireless.

Device Management

Proactive support of all your devices, including your desktops, laptops, tablets, and mobile devices. Patching and monitoring are included.

NOC (Network Operating Center)

Most companies say they “monitor” your network, but there’s not very many that have a dedicated NOC team staffed around the clock every day of the year monitoring your environment. Network Logic does all this and more.

NVault Data Protection

We keep your business data protected. N-Vault is our fully managed backup platform with robust data protection, virtualization, and secure – reliable cloud storage. Your data has never been safer.

Help Desk

Our certified Help Desk technicians are here to provide superior customer service and support 24/7/365 – freeing you to focus on growing your business. Our first contact resolution is 80% (the industry average is 64%), and seamless integration with our NOC ensures even the most complex issues can be solved.
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